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The Mufflerman is committed
to the privacy of your personal information. Beginning on January
1, 2004, all businesses must comply with the Personal Information
Protection and Electronic Documents Act (PIPEDA). The Act gives
individuals certain rights concerning the privacy of their personal
information.
The Mufflerman provides services and information to a wide range of individuals.
In doing so, we may need to collect personal information for various reasons
including: understanding your needs, meeting legal, regulatory and contractual
requirements, to facilitate the delivery of services and information, to maintain
your contact information, and to provide information about our services and
information. We do not disclose or sell personal information to third parties. |
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Personal Information
Personal information is any information about an individual.
This could include information such as your name, address, social
insurance number, or any information relevant to delivery of
our services and information.
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Consent and Disclosure
In most cases, you will be asked for your consent if we collect,
use, or disclose personal information. Permission may be expressed
in writing or implied and may be given to us verbally, electronically,
or through your authorized representative. Individuals may
withdraw permission to collect, use and disclose their personal
information at any time, subject to legal and contractual restrictions
and reasonable notice. Sometimes consent is implied through
conduct with us.
Under certain circumstances, we may disclose personal information
such as when required or authorized by law or ethical reasons,
when an individual has consented to the disclosure, where it
is necessary to establish or collect fees, or if we engage a
third party to provide administrative services to us (like Internet
or other computer services) and the third party is bound by privacy
obligations. |
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Security and Access
The Mufflerman takes all reasonable precautions to ensure that
personal information is kept safe from unauthorized access,
modification or disclosure. Among the steps taken to protect
personal information are the use of secure Internet servers,
restricted file access, deploying technological safeguards
like security software and firewalls, and internal.
Individuals may ask for access to any personal information we hold about them.
Summary information is available on request. More detailed requests which require
retrieval costs may be subject to our normal professional service fees.
An individual's right to access their personal information is not absolute.
We may deny access when denial of access is required or authorized by law,
information relates to existing or anticipated legal proceedings, granting
access would have an unreasonable impact on other people's privacy, to protect
our company's rights and property or if the request is frivolous. Certain ethical,
procedural and confidentiality rules may prevent access in certain circumstances.
If The Mufflerman must deny a request for information, an explanation will be provided. |
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Web Site Links and Statistics
The Mufflerman web site may contain links to other web sites, which
are not governed by this privacy policy. We may monitor traffic
patterns, site usage and related site information in order to
optimize our web site information and service or product offerings.
We may provide aggregated information to third parties, but these
statistics do not include any identifiable personal information.
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