On a hunch, I dropped into The Mufflerman last Tuesday. I had just come from the Nissan dealer on Wharncliffe where I was told that I needed an exhaust clamp replaced and the charge would be $169. As it turned out, Nissan didn’t have a welder available so I would have to come back for the work. As I drove up Wharncliffe, I decided to stop into the Mufflerman. The service manager said they would have a look at it and 5 minutes later, much to my surprise, he tossed me the keys and said “Have a nice day – no charge!” This should be a lesson in customer relations for others – Nissan for example, where I waited half a day to find out I needed a new exhaust clamp and only voided being overcharged because a welder was not available.