About a month ago, I had an exhaust system, e-test, and EGR valve replaced at your Brantford shop. Price was good! The car seemed OK at first, but when driving home to Puslinch, it began acting up. Took it back the same week. I was extremely impressed with Abe Wall, acting manager at that time. They found the used EGR valve had cracked, replaced it within minutes, and charged me nothing! Because of Abe’s strong management skills and decision-making abilities, I will be going back when needed, and telling others!!!